Widerrufsrecht

We are committed to making your shopping experience as smooth and enjoyable as possible. Our easy return policy includes the following

• 30-Day Returns Window: Returns are accepted within 30 days from the date of delivery.
• Item Condition Requirement: Products must be unused, in original condition, and include all original tags and packaging.
• Return Shipping Costs: Customers are responsible for all return shipping expenses.
• No Restocking Fees: We do not charge any restocking fees on eligible returns.
• Custom / Bespoke Items: Certain custom-made or bespoke products are non-returnable due to environmental, hazardous handling, and complex international logistics requirements.
• Return Processing Time: Returns are processed within 3–5 working days after the item is received and inspected.
• Refund Timeline: Approved refunds are received within up to 14 days, depending on your payment provider’s processing times.
• Full Refund or Exchange: Choose between a full refund to your original payment method or an exchange for another product.
• 24/7 Customer Support: Our team is always available to assist you with any questions or concerns.

Your satisfaction is our top priority.

Any queries write us on 

support@deprestigegroup.com