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Shipping policy



 


Customizable products, including in-stock bulky or custom-made items from our U.S. warehouse, are typically delivered within 2 weeks, while overseas stock orders may take 8–10 weeks depending on destination and logistics factors. Standard items are usually delivered internationally within 6–8 working days via express shipping.

All products come with a minimum one-year manufacturer’s warranty covering manufacturing defects and functional issues under normal use, excluding damage from misuse, improper installation, unauthorized repairs, accidents, or normal wear and tear.

 Certain bulky or customs-sensitive items require a DDP (Delivered Duty Paid) quotation, which includes all duties and door-to-door delivery—please contact our support team for country-specific pricing. All products are directly manufactured in our own factories to ensure quality control, and delivery timelines are estimates that may vary based on destination, order volume, and external conditions.

 

Holiday Shipping: During peak seasons and holidays, there may be delays in processing and delivery times. We recommend placing orders well in advance to account for potential delays.


Shipping Partners: We collaborate with reputable shipping partners to ensure reliable and secure delivery of your orders.

For inquiries

📩 Contact us at: support@deprestigegroup.com